What we do

At Hope House SARC, our focus is firmly on the person who has undergone a traumatic event in their lives. The emphasis is on caring for that person and providing access to medical care, emotional and psychological support in a confidential environment. All our clients are treated with respect, dignity and compassion. We understand that it is a sensitive time and we realise how hard it can be to speak out.

The entire service is free and confidential and you do not have to commit to anything, you can visit us or make contact for advice only. There is no pressure to report to the police but staff are able to help you with this if you request it.

Immediate crisis support

Our crisis workers are there for you. A member of our Crisis Team is on hand to support any survivor of sexual assault attending Hope House SARC. They will be the first person you meet and understand that you have been through a major trauma and personal crisis.

All of our crisis workers are trained to listen to any concerns you may have, answer any questions and provide you with information both at the SARC and for you to take away with you. They will give you time to absorb and reflect on information you are given so that you can be sure you understand it and can make informed choices about your care.

Our team of crisis workers are also contactable 24 hours a day, seven days a week, 365 days a year, on 0300 421 8400.

Forensic medical examination

Depending on when the sexual assault took place, we can offer a forensic medical examination to collect evidence. This will be carried out by a specially trained doctor or nurse.

If you are unsure or not ready to report the assault to the police, forensic evidence can still be collected and stored by the SARC for up to two years.

Emergency contraception

We will discuss your emergency contraception needs when you visit Hope House SARC. This may be important if no contraception was used at all or if a contraceptive method fails.

There are two methods used – the emergency contraceptive pill and the emergency intrauterine device (IUD or copper coil). Colleagues will be able to explain your options and help you make the best decision for you.

Confidentiality

We offer free and confidential support and advice. We will only share your details with other services or agencies with your permission, unless there is a concern that you or anyone else is at risk of serious harm.

If you are under 18 years of age we have a legal duty to share your information with social services.

How to get in touch

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Hope House SARC

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